Resources Support Center
Need help? Contact our support team now!
Get expert support for the following PSI products. Our dedicated teams are here to assist you with system issues, application support, and registration inquiries. Find the right contact information for your PSI solution below.
PSIprins
Contact information
- On-Call Duty: +49 30 88096 666
Support outside regular working hours is available upon request
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
PSIpassage
Contact information
- 8/5 Support: +49 6021 366 366
- 8/5 Alternative: +49 6021 366 323
- On-call Duty (8/5 Support): +49 6021 366 323
Support outside regular working hours is available upon request
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
PSIpipelines
Contact information
- On-call Duty: +49 180 50 52 607
Support outside regular working hours is available upon request
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
PSImarket
Contact information
- On-call Duty: +49 6021 366 800
Support outside regular working hours is available upon request - 10/5 Support: +49 6021 366 444
Support availability
- Monday – Friday: 08:00 – 18:00 (CET)
Standard support is available during extended business hours - Closed on German public holidays
PSIrwin
Contact information
- Mobile: +49 511 610189 19
- Email: em-rwin@psi.de
Support availability
- Monday – Thursday: 08:00 – 16:00 (CET)
- Friday: 09:00 – 14:00 (CET)
- Closed on German public holidays
PSIganesi / PSIwebnomination
Contact information
- On-Call Duty: +49 180 50 52 603, +49 180 50 52 606, +49 180 50 52 607
Support outside regular working hours is available upon request
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
PSIcontrol GP / PSIgasaf / PSItransport
Contact information
- On-Call Duty: +49 180 50 52 603, +49 180 50 52 606, +49 180 50 52 607
Support outside regular working hours is available upon request
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
PSIfpm / PSIganproda / PSIcomcentre
Contact information
- On-Call Duty: +49 180 50 52 603, +49 180 50 52 606, +49 180 50 52 607
Support outside regular working hours is available upon request
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
PSIcontrol / PSIgridmobile / PSIcommand
Contact information
- On-call Duty (Germany): +49 6021 366 222
- On-call Duty (English-speaking countries): +49 6021 366 664
Support outside regular working hours is available upon request - 8/5 Support: +49 6021 366 366
Support availability
- Monday – Friday: 08:00 – 16:30 (CET)
- Closed on German public holidays
